01Information we collect
- Information you give us: your name, business name, phone number, email address, trade, and anything else you enter in our forms or tell us on a call.
- Information from our services: when we run text-back, follow-up, referral or reactivation campaigns for a client, we process the contact details and messages of that client's customers on the client's behalf.
- Basic website data: standard technical information such as browser type, device and pages visited, collected by our website and hosting providers.
02How we use it
- To respond to your request and schedule a call.
- To set up and provide our services.
- To send you texts and emails about your request or account. You can opt out at any time.
- To keep our website and services working and secure.
03Text messaging (SMS)
If you give us your phone number and agree to receive texts, we may contact you by text about your request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive texts is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except for service providers that help us deliver messages.
05Data for our clients' customers
When we send messages for a client business, we act on that business's behalf and use its customer data only to provide the services it asked for. Questions about that data should go to the business you dealt with.
06How long we keep it
We keep information only as long as we need it to provide our services, meet legal obligations, and resolve disputes.
07Your choices
You can ask us to access, correct or delete your personal information by contacting us below. You can opt out of texts by replying STOP and out of emails using the unsubscribe link.
08Changes
We may update this policy. The date at the top shows when it last changed.